Introduction

Conscious of the importance of protecting privacy, Groupe CT Inc. and its divisions (Groupe CT or CT) undertake to respect the confidentiality of personal information, as defined in the applicable law, obtained via its Website (the Website).

Conditions of use of the Website

The user accepts to be bound by the conditions of use from his/her first navigation and/or use of features (forms, download links, etc.) on Groupe CT’s Website. IF YOU DO NOT ACCEPT TO BE BOUND BY THESE CONDITIONS OF USE, PLEASE CEASE NAVIGATION AND/OR USE OF THE WEBSITE. CT reserves the right to modify the conditions of use without prior notice, and the user will be deemed to have accepted the modifications to the conditions of use from his/her first navigation and/or use of the Website following these modifications. The user is invited to consult the conditions of use regularly.

The conditions of use of the Website are subject to the laws of the province of Quebec and all disputes arising from such use, in any manner, will be subject to the courts of the province of Quebec at the exclusion of all other jurisdictions that could be competent.

Exoneration from liability

All the information displayed and/or obtained via CT’s Website or via an external link—including without limitation its accuracy, availability and physical and technical qualities—or any other information, can be modified at any time without prior notice and is not subject to any undertaking, endorsement or warranty by Groupe CT.

In no case can CT nor any of its directors or officers be held liable for any direct and/or indirect damage to the user, whether or not it leads to a loss of enjoyment of property or of data due to negligence, to misinterpretation or to any other act related to use of the Website and/or the information contained therein. Occasional outages and certain programming errors can be caused by updates or events independent of the will and responsibility of CT and its directors. CT cannot, in any way, be held liable for such an outage, programming error or any other event related to use of the Website that could cause any sort of loss. Consequently, the Website’s user accepts to indemnify and hold CT harmless from any damage, of any kind, resulting directly or indirectly from use of the Website or the information contained therein.

In no case does CT warrant the accuracy of the texts, information, statistics, prices or any other information accessible on or through the Website. The user can contact CT (link) to validate the accuracy of the information.

Links to other websites

Groupe CT may occasionally suggest links to other websites that are in no way under its authority. CT cannot, in any way, be held liable for the content, links and/or any other information published on these websites, nor for any other damage or loss resulting from use of the Website and/or information contained therein. The user is invited to read the use and privacy policies of all the websites visited.

The presence of external links published on the Website does not mean that CT sponsors, endorses or is associated or affiliated with these websites, nor that it has been legally authorized to use trademarks, trade names, service marks, drawings, logos, symbols or other documents protected by copyright displayed on these websites.

Groupe CT may publish advertisements on its Website, in accordance with applicable laws. CT ensures that the advertisements published provide added value and are relevant to the experience offered to visitors of the Website.

Copyright

All texts, images, photos, illustrations, videos and other content present on the Website (the Content) is protected by Canadian and foreign copyright laws. In every case, the Content is owned by Groupe CT, or the latter has complied with the legal obligations required for the use of  the Content of which it is not the owner. The user accepts to comply with the copyright and the conditions of use, restriction and publishing of the content owned by Groupe CT as well as of the content not owned by Groupe CT which the user has access to via the Website. The user is only authorized to consult the Content and to use the Website’s features for personal rather than commercial purposes. THE MODIFICATION, REPRODUCTION, DISTRIBUTION, TRANSMISSION, BROADCAST, REPRESENTATION,, NETWORKING, COMMERCIALIZATION, PUBLICATION, PUBLIC PERFORMANCE, DOWNLOADING, CREATION OF DERIVED WORKS, POSTING ON THE INTERNET, SALE OR ANY OTHER EXPLOITATION OF THE Website, CONTENT OR FEATURES, including without limitation through conservation in a cache server, framing or other similar means, IS FORBIDDEN.

Information gathered

Groupe CT does not disclose any information gathered to third parties without the user’s prior consent. The information gathered is only viewable and used by the Website as well as its duly authorized employees and representatives strictly in the context of their functions.

This information allows CT to contact the user (if he/she wins a prize as part of a contest), to personalize its dealings with its clients, to provide customer support, to enable ordering of supplies or services and, from time to time, if the user authorizes it, to send him/her information on the Website, its products and market trends in a personalized way. Moreover, CT does not commercialize its user lists.

Information provided by the user

CT receives and keeps all information entered on its Website or provided in another way by the user, a client or a potential client. The user can choose not to provide certain information, but this could prevent him/her from accessing certain services. The data gathered is used, amongst other purposes, to respond to requests and to communicate with requesters. If the user chooses not to share certain personal information with CT, he/she can contact Customer Service by telephone at 1-800-967-3103 or by email at service@ctgroupect.com

Transmission of data to third parties

Although no information is disclosed to third parties without the user’s prior consent, in order to better respond to requests for information or assistance, CT can transmit requests, including, without limitation, personal information, to third party corporations for the sole purpose of processing these requests. This transmission is limited to information that is absolutely necessary for these purposes.

This information is transmitted by email or by phone. You can, at any time, request that your personal information no longer be transmitted to a third party.

Forms

Personal information is collected through forms, namely:

 

  • The newsletter sign up form
  • The assistance request form
  • The supply order form
  • The contact form

 

CT uses the information thus collected for the following purposes:

 

  • To provide interesting and relevant promotional offers and information that will respond to the client’s needs
  • To easily and quickly contact clients, including without limitation in response to requests for information or assistance
  • To improve the presentation and organization of its Website in order to facilitate its use

 

Google Analytics

Groupe CT uses Google Analytics to collect data on the use of its Website. The data collected serves to continually improve the user experience of Groupe CT’s Website. To learn more about the data gathered  by Google Analytics, we invite you to consult Google’s Privacy Policy. (link to https://www.google.com/intl/en/policies/privacy/) You can, at any time, refuse for your data to be collected by Google Analytics by modifying your browser settings. To learn how, consult the Google Analytics Opt-out Browser Add-on. (link to https://tools.google.com/dlpage/gaoptout)  

Objection and withdrawal right

CT undertakes to offer an objection and withdrawal right regarding your personal information.

The objection right is interpreted as the possibility for users to refuse that their personal information be used for certain purposes mentioned when the information is collected and to request that their personal information be withdrawn, for example, from a mailing list.

To exercise these rights, you can contact the marketing department at the following address:

Address:  5545 Maurice Cullen Street, Laval, QC, H7C 2T8, Canada

Email: marketing@ctgroupect.com

Telephone: 1-800-967-3103